Terms and Conditions

1. Terms and Definitions

In the present Terms & Conditions, these terms are used and defined as follows:

VENDORS: 

Vendors are the suppliers of AdventureWedding offerings. AdventureWedding vendors are defined as such when their profile appears online on the platform and they can receive bookings via AdventureWedding.

CLIENTS:

Clients are the customers of AdventureWedding, using the platform to make a booking or communicate with local vendors.

 

2. Terms & Conditions for Clients

AdventureWedding Services to Guests

AdventureWedding is an online platform for couples wanting to get married seeking to engage with adventure wedding photographers all over the world to offer them the most outstanding experiences and activities. We are a marketplace where demand (clients) meets supply (local adventure wedding photographers).

By making a reservation through our platform, clients enter into a direct contractual relationship with the vendor with whom they make a reservation. From the point when the booking is made, AdventureWedding acts solely as an intermediary between the client and the vendor.  AdventureWedding is not a party to any agreement between the client and the vendor and is not liable for any (attributable) failure to perform or other damages arising out of this relationship.

Code of Conduct
for AdventureWedding Clients

AdventureWedding connects clients (couples wanting to get married) to local adventure wedding providers around the world offering genuine elopement experiences.

To ensure the connections created are mutually beneficial and respectful, any usage of the AdventureWedding platform must be in line with our Code of Conduct by which users agree:

  1. To respect the professionalism of their vendor
  2. To not behave in an offensive, aggressive, threatening, harassing, racist or xenophobic nature, or with sexual connotations, inciting violence, discrimination or hatred towards their local vendor and surrounding people
  3. To not try to bypass the online booking system of the Platform and trying to make arrangements with a vendor without booking the experience on the platform
  4. To not contact a AdventureWedding vendor for a purpose other than:

– Inquiring and arranging details of the booking for a AdventureWedding experience;

– Arranging details of the meeting with the vendor;

– Asking for local tips & advice

  1. To respect local customs and rules & regulations

Privacy policy

We respect your privacy.

We respect your privacy and are committed to protect the information you share with us. We believe that you have a right to know our practices regarding the information we collect when you visit our website or use our services. A more thorough overview of our privacy policy can be found under Privacy Policy.

Payments

You deposit 15% of the total amount of your experience through our website to reserve your date. The remaining amount has to be paid to the vendor directly as to their requirements.

Quality of information

While we do our utmost best to verify the quality of the experiences sold by our vendors, we cannot guarantee these are flawless and neither can we guarantee that all content on our website is without errors.

In the event of misleading representation or misconduct on our website or in the framework of the experiences held by vendors through our website and/or services, we may decide, in our sole discretion, to credit the client with a refund for the reservation amount paid or part thereof and charge the vendor with this amount. No action of us may be construed as accepting any liability other than as mentioned herein.

When rendering our service, the information we disclose is based on the information provided to us by the vendors. Although we will use reasonable skill and care in performing our service and verify (most of) the vendors we cannot guarantee that all information is accurate, complete and/or correct. Each vendor remains responsible at all times for the accuracy, completeness and correctness of the (descriptive) information displayed on our platform.

Therefore, use your own best judgment when using any of the services provided by our vendors.

Notwithstanding the foregoing, we, including without limitation any content, data and any information related hereto, is provided on an “AS IS” and “AS AVAILABLE” basis, without any warranties of any kind, express or implied, including but not limited to warranties of title or non-infringement or implied warranties of use, merchantability or fitness for a particular purpose or use.

Disclaimer

We do our very best to make sure all the information we provide you is 100% correct. However, as we are human beings too, errors are made.

We hereby disclaim all warranties and conditions with regard to the use of our website and/or services, including, but not limited to the availability, reliability, or quality of our website and services, the events distributed through us, including the nature and quality of the events, and is not and shall not be responsible for any error, fault or mistake of any and all content and information received through our users , including by vendors or travellers. We do not endorse any entity, product or service mentioned in any user generated content available on our website.

Issues and Complaints

We’ll assist you in case of issues or complaints where possible.

In case of a complaint about, or issue with the platform or services, please contact AdventureWedding at info-at-Adventure-Wedding.com to resolve the problem. In case of a complaint about an experience you agree to contact AdventureWedding within 1 day after the complaint has arisen and you agree to cooperate with and assist AdventureWedding in good faith. You also agree to provide AdventureWedding with such information and take such actions as may be reasonably requested by AdventureWedding. As a vendor you agree that in case of a no show or dissatisfactory deviations in the event caused by you, the client will be refunded and you won’t receive payment. As a guest you understand that in case of a no show or no completion of/interruptions during the event caused by you, you as a guest are responsible for any damages up to the amount paid.

In case of any damage claims or other complaints related to the event exceeding the amount paid, AdventureWedding will mediate in finding a reasonable solution between client and vendor.

Any claim or complaint against AdventureWedding in respect of the service must be promptly submitted, but in any event within 14 days after the reserved event has taken place. Any claim or complaint that is submitted after the 14 days period, may be rejected and the claimant shall forfeit his/her right to any (damage or cost) compensation.

Applicability of the Terms & Conditions

Any use of our website and/or services, as a website visitor, a client or a vendor, constitutes an agreement to all terms and conditions and warrants that users understand, agree to and accept all terms and conditions contained here.

vendors on the platform are in compliance with the AdventureWedding Code of Conduct as detailed above.

Clients using our platform and booking our services are required to respect the AdventureWedding Code of Conduct specific to clients detailed above.

Proprietary Material

AdventureWedding content may not be used or copied without explicit authorization from AdventureWedding.

All text, graphics, editorial content, data, formatting, graphs, designs, HTML, look and feel, photographs, music, sounds, images, software, videos, designs, typefaces and other content (collectively “Proprietary Material”) on this website is owned by AdventureWedding, or is used with the owner’s permission. This Proprietary Material is protected in all forms, media and technologies. Users may not copy, download, use, redesign, reconfigure, or retransmit anything from this website without AdventureWedding’ prior written permission.

Warranties

AdventureWedding does not warrant that this website and/or our services will be uninterrupted or error-free. It may correct, modify, amend, enhance, improve and make any other changes to the website and services at any time or discontinue displaying or providing any content or features without a notice to any user.

Liability

AdventureWedding’ responsibility is limited to facilitating the availability of our website, and services. The participation in any of the experiences sold by the vendors is at your own risk.

AdventureWedding’ liability for damages shall be limited to the amount paid by clients.

Except as provided herein, in no event shall AdventureWedding be liable for any indirect, special, incidental or consequential damages of any kind, whether in an action of negligence or other tortious actions resulting from or arising out of participation in any of the experiences sold by the vendors.

3. Terms & Conditions for Vendors

AdventureWedding Services to vendors

AdventureWedding is an online platform for wedding experts seeking to engage with clients from all over the world to offer them the most outstanding adventure wedding experiences, and activities. We are a marketplace.

AdventureWedding offers local vendors the possibility to offer adventure wedding and elopement experiences and activities to clients via the platform (website).

AdventureWedding promotes the vendor’s profile as well as the experiences and helps them succeed in their endeavor as a AdventureWedding vendor.

Code of Conduct for AdventureWedding vendors

Code of Conduct for AdventureWedding Vendors 

AdventureWedding vendors are expected to adhere to and respect the AdventureWedding vendors Code of Conduct. The AdventureWedding vendors Code of Conduct contains quality standards as well as basic requirements for becoming a vendor.

I. Quality Standards

vendor quality at AdventureWedding is defined by the following standards:

Passion and love 

Passionate vendors are the heart of AdventureWedding. Our promise to client couples is to offer them a unique adventure wedding experience, a once in a lifetime experience. Think of and design your experiences  in a way which you would also love. Chose your favorite location, think of creative details, be bold and passionate. How would you design the perfect adventure wedding experience?

As Adventure Wedding vendor we expect you to create a unique experience of connection and adventure for your couples. Communicate with passion with them, be fully present during the experience and try to be attentive to their wishes from the moment of start of communication until you hand them their wedding images/videos.

Responsibility and organizing

Be aware, that you are not only a unique service provider but also their wedding day organizer and best friend during that day or days (Be of service with all your expertise and experience as best you can. Be flexible, kind and respectful – if they are lucky, they only get the chance to get married once 🙂 )

If there seems to be a problem do your best to solve it and communicate clearly and kindly. You are a vendor providing a service to your couples but also, you will be their adventure companion, guide and support team during their adventure wedding experience.

Do your best to provide them the promised experience with all the details and exceed their expectations.

As for the creation of images of your couples adventure wedding, thrive for your maximum quality and put all your love and passion into it. We are sure that the couples will be reciprocating the appreciation.

Be reassuring to their doubts, and responsive to their questions. Imagine, they might be travelling from a  far country to have the adventure wedding of their dream. Of course, they will need advice and tips. Make sure to handle all questions and concerns with care. Please be mindful of culture differences as well.

Authenticity

We want to encourage you as AdventureWedding vendor to share the real taste of  your country, offering an authentic elopement experience to couples and guests.

Provide an authentic experience by unveiling secret gems, telling your couples about your country, and designing an adventure wedding experience with local, authentic providers. If your country has a tradition of yurts, why not make a program with a couple sleeping there? Strive to collaborate with local producers for food and in general, try to think locally.

Not meeting these standards will result in an incompatibility to work as a AdventureWedding vendor. If you need any extra support or coaching or have a question, we are here for you! Reach out to us.

Sustainability and “leave no trace” policy

Adventure wedding is committed to safeguard the planet, its natural and cultural resources. We expect vendors to behave according to this policy and want to encourage you to create experiences local to you. We see Adventure Weddings as an opportunity to create more sustainable weddings with less waste. We expect you as vendors to take care of leaving no trace in the natural places you visit with your couples. Please stay on trails and behave according to leave no trace principles https://lnt.org/why/7-principles/ . Please also make sure that your bride and groom do the same.

II. Requirements for vendors

The following requirements are minimum standards that vendors must fulfill to keep a AdventureWedding profile. Any breach of these requirements will result in a performance breach and may lead in your removal from the platform.

Professionalism

vendors are required to respect the following professional standards:

  • Being available and reachable by both the clients and the office, in particular for any urgent or time sensitive issue, and around the time of  the adventure wedding experience
  • Having an appropriate and professional presentation and outfit, respecting hygiene standards.
  • Communicating with guests and AdventureWedding in a polite and respectful manner.
  • Respecting the commitment that a booking represents. Unforeseen situations can of course happen, but being late, cancelling or not showing up to a booking without informing your clients is not acceptable.  In case of a major unforeseeable event (sudden disease or natural disaster) that will prevent you from providing the service as agreed upon, please contact us immediately with a reference to a substitute.

Brand loyalty

AdventureWedding vendors represent the AdventureWedding community, and are therefore expected to respect the following limitations:

  • Experiences should always be provided and guided by the vendor personally. Sending a substitute can happen only in major cases of unforeseeable events and by consulting with AdventureWedding first.
  • Vendors must refrain from expressing negative feelings about AdventureWedding, or complaining about the company or any of its parties in front of the clients, guests or on public platforms. All complaints and feedback should be addressed directly to the AdventureWedding team.
  • Be mindful of your online presence and set your privacy settings accordingly. Keep in mind the AdventureWedding image when sharing your social profiles.
  • Use the AdventureWedding platform genuinely to promote your work and offer experiences to guests but refrain from using the AdventureWedding platform to conduct other business with clients (for example by trying to bypass the online booking system) or other vendors.

Safety

Vendors commit to maintaining high standards of safety and security when providing a service to guests. The following standards apply:

  • AdventureWedding vendors should always avoid unsafe situations and assess tour activities for potential hazards or critical points.
  • Informing guests of relevant safety procedures when necessary, keeping the relevant emergency numbers and being aware of the closest medical facilities is a must.
  • Vendors must never be intoxicated on a tour/experience.
    In addition, vendors commit to never purchasing an alcoholic drink for a minor.
  • Possession or use of illegal drugs on tour will result in instant removal from AdventureWedding platform.
Pay your taxes.

We provide services to our vendors and therefore we treat the vendor as our legal customer. We will invoice the vendor. On this invoice we will state our details, any applicable taxes and details of the service(s) provided by the vendor to the traveler. As a vendor you are responsible for providing the traveler with any documentation and/or invoice needed in compliance with the applicable tax law(s).

It’s a vendor’s sole responsibility to determine which taxes are applicable and required to comply with the applicable local tax law and pay any corresponding taxes. These taxes can include, but are not limited to, taxes such as value added taxes, surcharges, sales taxes, personal or corporate income taxes imposed or any other taxes which are levied upon reservations made through our website or the payment thereof. Vendors represent and warrant that they will pay such taxes in time and in compliance with the applicable tax law.

Quality of information

When rendering our service, the information we disclose is based on the information provided to us by the vendors. Although we will use reasonable skill and care in performing our service and verify (most of) the vendors we cannot guarantee that all information is accurate, complete and/or correct. Each vendor remains responsible at all times for the accuracy, completeness and correctness of the (descriptive) information displayed on our platform.

In the event of misleading representation or misconduct on our website or in the framework of the experiences held by vendors through our website and/or services, we may decide, in our sole discretion, to credit the client with a refund for the reservation amount paid or part thereof and charge the vendor with this amount. No action of us may be construed as accepting any liability other than as mentioned herein.

Contractual relationship with clients

AdventureWedding is an online platform for couples wanting to get married seeking to engage with adventure wedding photographers all over the world to offer them the most outstanding experiences and activities. We are a marketplace where demand (clients) meets supply (local adventure wedding experts).

By making a reservation through our platform, clients enter into a direct contractual relationship with the vendor with whom they make a reservation. From the point when the booking is made, AdventureWedding acts solely as an intermediary between the client and the vendor.  AdventureWedding is not a party to any agreement between the client and the vendor and is not liable for any (attributable) failure to perform or other damages arising out of this relationship.

Proprietary Material

AdventureWedding content may not be used or copied without explicit authorization from AdventureWedding.
All text, graphics, editorial content, data, formatting, graphs, designs, HTML, look and feel, photographs, music, sounds, images, software, videos, designs, typefaces and other content (collectively “Proprietary Material”) on this website is owned by AdventureWedding, or is used with the owner’s permission. This Proprietary Material is protected in all forms, media and technologies. Users may not copy, download, use, redesign, reconfigure, or retransmit anything from this website without AdventureWedding’ prior written permission.

Warranties

AdventureWedding does not warrant that this website and/or our services will be uninterrupted or error-free. It may correct, modify, amend, enhance, improve and make any other changes to the website and services at any time or discontinue displaying or providing any content or features without a notice to any user.